Refund Policy
Digital Products
ZyraDoc provides digital subscription-based services. Due to the nature of digital access, all payments are generally non-refundable once access has been granted.
Exceptions
Refunds may be issued in the following cases:
- Duplicate payment
- Technical billing error
- Unauthorized transaction proven by investigation
Subscription Cancellation
You may cancel your subscription at any time. You can initiate a cancellation through your user dashboard profile settings or by sending a direct cancellation request to our support email. Following cancellation, you will retain access to premium content until the end of your current billing period.
Contact
Refund requests must be sent to:
support@zyradoc.org